Credit Card Payments

FAQ for Credit cards:

What transactions can I pay for using a card?

  • We support primary and secondary purchases made with Eth, Matic, SOL, USDC, and APE Coin. Additionally, you can use your card to pay for collection deployment and in-game purchases.

Why is card payment unavailable for some transactions that should be available?

  • Card payment may be unavailable in two cases: if the purchase amount is less than $1 or if the service intentionally restricts card payments. Some in-game purchases offer discounts for payment in specific tokens, and card payments for such transactions are intentionally limited.

How is the purchase price calculated when paying by credit card?

  • The amount debited from your credit card consists of the purchase price in dollars, the gas fee required for the transaction, and the provider's commission.

Which countries' cards can I use for purchase?

  • We accept payments with cards issued in all countries except: Afghanistan, Algeria, Armenia, Azerbaijan, Belarus, Bhutan, Bouvet Island, Cambodia, Cook Islands, Ghana, Guinea, Indonesia, Iraq, Iran, Ivory Coast, Jordan, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Mali, Moldova, Mongolia, Myanmar, Nauru, Nigeria, North Korea, Oman, Pakistan, Philippines, Russia, Saudi Arabia, Senegal, Somalia, Sudan, Tajikistan, Turkmenistan, Uganda, Uzbekistan, Yemen, Zimbabwe.

Can I pay for purchases with a debit card?

  • Yes, we support payments with credit or debit cards.

Do I need to pay tax for making a payment?

  • Yes, for some countries like Argentina or Paraguay, additional taxes are applied for online purchases, which can reach up to 20% of the transaction.

My payment was refunded and then debited again with a lower amount.

  • This can happen depending on the bank. When the transaction is made, we debit the maximum gas fee to ensure the transaction goes through. After the transaction, we confirm the gas cost and debit a lower amount from the card. Some banks interpret this as a reduction in the charge, while others see it as a refund and re-debit.

The purchase didn't go through, but money was debited from my card.

  • This could happen for various reasons. For instance, someone might have bought the desired item while you were entering your credit card details. Don't worry, the debited funds will be returned to your account within 3 days, depending on your bank.

My card got blocked, and now I can't make transactions.

  • You might have entered incorrect card details three times, triggering our system to recognize it as a threat. Please contact support so we can manually unblock your card for further purchases.

I've saved my card, but I don't see the list of saved cards.

  • Cards are saved within your Faraway Connect account and also within the browser you're using for maximum security of your data. If you don't see your saved cards, check which Faraway Connect account you're logged into and also check the browser where you saved the cards.

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