Faraway Wallets

Common questions about using Faraway's non-custodial wallet solution

What is Faraway Wallet?

Faraway Wallet is a secure, non-custodial crypto wallet that allows you to store on-chain assets (NFTs and fungible tokens) and use them within the Faraway Ecosystem.

Please also note that any airdrop from Faraway will always be sent to your Faraway Wallet, and not to a 3rd party wallet like Metamask or Phantom.

How do I create a Faraway Wallet?

Faraway Wallet will always be inside your Faraway account.

• Log in to your Faraway account at id.faraway.com

• Click on Settings in the navigation menu, and then go to the Wallets tab

• Click on Create Faraway Wallet or "+ Add Wallet" button in the upper right corner

• Confirm Faraway Wallet creation

• Your Faraway Wallet will then be successfully created. Manage your Faraway Wallet by clicking on My Faraway Wallet in Settings -> Wallets tab.

• If you don't have a Primary Email set, you need to add an email to your Faraway Account by clicking on Settings -> Login & Security and confirm the email address that your Faraway wallet should be linked to. Your Faraway Wallet will be automatically created after confirming your email.

How can I access my Faraway Wallet?

Faraway Wallet is securely linked to your account. To access the wallet, simply log in to your account with your email on any device and within any Faraway ecosystem product. All you need is access to the email associated with your account.

Does my Faraway Wallet work on mobile devices?

Yes, Faraway Wallet does not require additional app installations. It operates natively, providing you with blockchain connectivity 24/7.

Can I use my Faraway Wallet on other devices or export the private key?

To export your Private Key, simply go to the Faraway Wallet Settings and click Export.

Do not share your Private Key with third parties. Also, Faraway will never ask for your Private Key.

Which blockchains does Faraway Wallet support?

Faraway Wallet operates on all chains within the Faraway ecosystem:

1. Ethereum

2. Polygon POS

3. Avalanche

4. Base

5. Arbitrum

6. Solana

7. ApeChain

Which tokens are supported by Faraway Wallet?

We support the native tokens of each network:

• ETH, SOL, POL, APE, AVAX as well as tokens (e.g. stablecoins) that are accepted within the Faraway ecosystem: USDC on Solana, Ethereum, Polygon, Avalanche, and Base blockchains; ApeCoin on Ethereum and Polygon blockchains.

How can I deposit funds into my Faraway Wallet?

You can send tokens from any of your wallets directly to your Faraway Wallet by copying the address of your Faraway wallet on the required blockchain network. Note which tokens and networks are supported by Faraway Wallet.

Can I withdraw my assets from my Faraway Wallet?

Yes, you can transfer tokens and NFTs stored in your wallet to any address on the corresponding chains.

I sent tokens to my Faraway Wallet, but they are not showing up.

Check if the tokens you sent are supported within your Faraway Wallet. If you sent tokens that are not supported, we cannot withdraw them from your wallet. To quickly solve this issue, you can export your private key to Metamask or Phantom.

I sent NFTs to my Faraway Wallet, but they are not showing up.

Faraway Wallet supports all NFT collections related to the Faraway ecosystem: all UGC Items, gaming collections, external collections used for claiming passes, etc. If you sent NFTs to the wallet that are not supported, we cannot withdraw them from your wallet. To quickly solve this issue, you can export your private key to Metamask or Phantom.

Can I delete my Faraway Wallet?

All data that has been deployed on the blockchain remains there forever. Unfortunately, deleting the wallet is not possible.

Can I create another Faraway Wallet?

No, only one Faraway Wallet can be associated with each account (1 email account = 1 wallet).

Can I make a purchase using my Faraway Wallet?

Yes, all transactions within Faraway games and products support payments using Faraway Wallet: from purchasing Soul Gems in Serum City to deploying your own collection in the Creator Suite.

How do I confirm a transaction through my Faraway Wallet?

We ensure the maximum protection of your data. All transactions with your Faraway Wallet are executed only after your confirmation, by entering the code from the email sent to you, or by authorizing with the Google Account that is linked to your email, or by any Passkey linked to your Faraway Wallet.

To add an additional confirmation method to your Faraway Wallet, go to Faraway Wallet Settings, find Additional Confirmation Methods.

You can link the Google Account associated with your Primary email and link up to 10 Passkeys to confirm transactions on multiple devices. To add any Additional Confirmation Method you need to confirm that you have access to email linked to your Faraway Wallet by entering the Faraway Wallet Verification Code sent to this email.

When making a transaction, you will be asked for your preferred confirmation method. You can choose any linked method to confirm your transaction.

What countries are supported to make transactions using my Faraway Wallet?

We’re unable to process transactions that originate from countries under US OFAC sanctions. We recommend that users from these countries change their location in order to complete transactions using their Faraway Wallet. These restricted countries include: Afghanistan, Balkans, Belarus, Burma, Central African Republic, Cuba, Dem. Rep. of Congo, Ethiopia, Hong Kong, Iran, Iraq, Lebanon, Libya, Nicaragua, North Korea, Somalia, Sudan, Syria, Venezuela, and Yemen.